Due Diligence in Process Serving

Thorough documentation of service attempts is critical for alternative service methods. We ensure your due diligence requirements are met.

What is Due Diligence?

In process serving, "due diligence" refers to the reasonable efforts a process server must make to complete personal or substituted service before resorting to alternative methods such as conspicuous place service (CPLR 308(4)) or service by publication.

New York courts require documented proof that sufficient attempts were made to serve the defendant in person. Without proper due diligence documentation, motions for alternative service may be denied, and service already completed may be challenged.

Important: Courts closely scrutinize due diligence efforts. Inadequate documentation is one of the most common reasons for service to be challenged or deemed invalid.

Approved stamp on application form or business agreement document on laptop in office

Our Due Diligence Process

We follow a systematic approach to ensure all due diligence requirements are thoroughly documented.

1

Multiple Attempts at Different Times

We make service attempts at different times of day and on different days of the week to maximize the chance of finding the defendant at home or work.

  • Morning, afternoon, and evening attempts
  • Weekday and weekend visits
  • Varied timing patterns
2

Address Verification

We verify that the service address is correct and that the defendant actually resides or works there.

  • Mailbox and nameplate verification
  • Neighbor inquiries when appropriate
  • Building management contact
3

Detailed Documentation

Every attempt is documented with specific details that courts require to approve alternative service.

  • Exact date and time of each attempt
  • Weather and lighting conditions
  • Observations at the location
4

Alternative Location Attempts

When residence service fails, we attempt service at the defendant's place of business or other known locations.

  • Workplace service attempts
  • Secondary addresses
  • Skip trace services available

Need Thorough Due Diligence Documentation?

Our detailed due diligence records meet court requirements and support motions for alternative service when needed.

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